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Frequently Asked Questions

How do I place an order through 420 Kush Shopz? ($200 Minimum Order)

We make it super easy to order from us!

Start by browsing through our wide selection of high-quality products here and add items to your cart. Check out and pay using zelle, Cash App, Apple Pay, and Bitcoins. You will receive a tracking number for your package once payment is confirmed. Expect your shipment within 1 business day.

Is my package shipped safely and discreetly?

Yes. We ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet. All orders come with a tracking link.

What types of payment do you accept?

We accept Zelle, Cash App, and Apple Pay as this is a safe payment method. These are easy to do online with your institution. We will send you an invoice by email once you place an order. All of the payment information that you require to make the payment. For your convenience, we also accept Bitcoin. To pay with Bitcoin, just follow the instructions shown on the checkout page. We will only ship orders once payment has been confirmed.

Do You Issue Refunds or Exchanges?

We issue cash refunds or exchanges for any product. If you believe that you have a defective product please contact us with a picture or video that demonstrates the issue with the item within 48 hours of receiving your order so that our team can help!

When does my order ship out?

If we deposit your payment by our 9 am (PST) cut off time, your order will be shipped the same business day. If we deposit your payment after 9 am (PST), your order will be shipped the next business day. We recommend that you send payment the day before you want us to ship your package (payments are processed in the order that they are received). It is our intention to ship as many packages as we can on any given day, therefore our cut off time may be extended internally past 9 am.

Signature Required Option

Any order over $10000 dollars is sent with a ‘Signature Required.” If you don’t want this option, please leave a note with your order indicating “No Signature required”. Please note that Insured orders have a signature requirement which cannot be waived.

Can I cancel, edit, or add to my order?

Yes, If you want to edit or add to your order, you’ll need to create a new order with us. We will then go ahead and cancel the old order (if it is has not been paid for already). Email us at with your order number that you want cancelled

What happens once my payment has been sent to you?

Once the payment is sent, it may take a few hours for us to receive and then deposit the payment (during business hours). If payment is sent during non-business hours, we will accept your payment the following business day. When your payment has been received by us, we will notify you by email. And we will send you a tracking number by email once the order is ready to ship out.

Once payment has been deposited, your order will be processed. Please note any payments deposited after 9:00AM (PST) will be shipped out the next business day (although we will extend this cut off time internally as far as possible). We recommend that you send payment the day before you want us to ship your package.

What happens to my order if I don't send you a payment?

Once the order is placed, the next step is to send your payment to us. We keep the order on hold until the payment is received. If there’s no payment after two days, then the order is cancelled.